FAQ
How can I contact you?
You can send us an email at peepandpo@gmail.com
What is a business day?
Monday-Friday with the exception of National Holidays
Do you restock your items?
We restock our best sellers often. If the brand has it available and you want it, send us an email and we'll see what we can do.
Where are your items made?
Mostly in the US., however some of our Brands outsource to all over the world.
Do you have any discounts?
We run discounts and sales constantly. Subscribe to our email list to stay up to date with sales, discounts, and new item drops.
How do I return an item?
Customer satisfaction is of utmost important to us. If at any point you are not satisfied with a product, please contact us at peepandpo@gmail.com
I was sent the wrong item; how do I request the right one?
Kindly check your order confirmations to ensure that the item you received is different from the item you purchased. Then send us an email at peepandpo@gmail.com telling us the name of the item you are missing. Please include a picture of your wrong item showing the size tag and picture of your paper invoice. We will get it taken care of for you.
How long does a refund take
Once a package reaches our facility it usually takes about 3-5 days to process a return. This can vary depending on your bank.
How long do I have to make a return request?
We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14-day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase. For more information, please visit our Refund Policy.
Do you ship internationally?
Yes, and shipping costs vary based on package size and shipping speed.
Do you offer collaborations?
Please send all collaboration requests & media kits to peepandpo@gmail.com
Can I cancel my order?
Yes, if you have not received an email stating that your order has shipped then you can cancel the entire order or part of the order. Email us at peepandpo@gmail.com with your cancellation request.
I did not receive my confirmation order email.
Kindly check your spam/junk folder for the conformation. If you still do not see a confirmation email, reach out to us at peepandpo@gmail.com and we will get you sorted!